What is the general processing and shipping time for an order?
Orders are usually processed and shipped within 1 business days. If there is a stock issue you will be notified before you pay. Items usually take 1-2 business days to arrive however you will be given exact shipping times during the checkout process.
Where do you ship to?
Worldwide. Yes, we ship to every country in the world.
What are your shipping fees?
Shipping fees depend on your location and the weight of your shipment. You will see the total shipping price including estimated delivery time during checkout, before you pay.
What if my shipment is lost or damaged?
We must verify that your item has been lost, stolen or damaged. In such a case would receive a full refund.
What is your exchange, return & refund policy?
Different products have their own return, exchange and refund policy. You will see those policies during the purchase and checkout process, before you pay. In general full refunds are offered on most products upon return and in some cases exchanges are accepted. Please retain all original packaging if you need to return the item. There is a 20% restocking fee.
What if I receive the wrong item or it’s defective?
Send it back for a full refund. We want you to be 100% happy with your purchase.